Logging in
Getting in with a magic link or an invite, and where each role lands afterwards.
There are two ways into WorkCore: the sign-in page at /login, for an account that already exists,
and the invite link a property manager emails to a new person. Both end with you on the home page
for your role.
At a glance
| Where | /login to sign in, /auth/accept for the link in an invite email |
| Who | Everyone — residents, superintendents, property managers, leasing staff |
| What you can do | Send yourself a sign-in link, accept an invite, sign out |
| What you cannot do yet | Create your own account, or type a sign-in code into the product |
Before you start
WorkCore is invite-only, and signing in never creates an account. If your address has not been invited, no email will arrive: the page may simply say the link was sent, or it may report that the link could not be sent. Either way, ask your property manager to invite you first.
Sign in with a magic link
- Open
/login. The heading reads Sign in, over "Use your work email to get a secure sign-in link." - Type your work address in Email and press Send magic link.
- The page changes to Check your email and waits, showing Waiting for you to open the link… Leave the tab open.
- Open the link in the email. The waiting tab continues on its own within a couple of seconds and takes you to your home page.
- If you opened the link on a different device, that device says "You're signed in. Return to your original WorkCore tab to continue." — and it means it, because that page has no button. Go back to the tab you started in; it has already moved on.
No email after a minute: press Resend. Wrong address: press Start over.
Some WorkCore deployments also allow email and password, shown as a Use password instead. link under the email field. It is switched on for a whole deployment, not for one property, so everyone signing in to the same site sees the same thing. If that link is missing, the magic link is your only way in.
Not in the product
There is no code to type. WorkCore has no code-entry screen anywhere in sign-in — opening the link in the email is what signs you in.
Accept an invite
Open the link in the invite email and press Accept invite; you land on your home page. Opening the page does not use the link up — only the button does — so you can open the email, close it and come back.
If the page says This invite link is incomplete, your email app truncated the link. Copy the whole address out of the email, or ask for a new invite.
Where each role lands
| Role | Lands on |
|---|---|
| Resident | /resident/chat, or /resident/consent until the AI consent decision is recorded |
| Superintendent | /super/assignments |
| Property manager, admin, organization owner | /operator/dashboard |
| Leasing staff | /operator/leasing |
Each portal is closed to the other roles, and there is no polite "you don't have access" screen. A
signed-in property manager who opens a /resident/... link is sent to the sign-in page and bounced
straight back to /operator/dashboard. Nothing is broken; the link was not meant for their role.
If something looks wrong
| What you see | What it means | What to do |
|---|---|---|
| Your account isn't set up yet | You are signed in, but no role has been assigned | Press Sign out; ask your property manager to finish setup |
| No active membership | Your access to this organization was switched off | Press Sign out and contact your property management team |
| "That sign-in link is invalid or expired." | The link was used already, or it is too old | Send a new link from /login |
| "That invite link has expired or was already used." | The invite is spent | Ask your property manager for a new invite |
| "Your session expired. Sign in again to continue." | You were signed out mid-session | Sign in again; you return to the same portal |
| "Too many attempts — wait … seconds and try again." | Too many link requests in a row | Wait the number of seconds the message names |
Not in the product
Residents cannot sign themselves up. There is no registration page — the addresses that once
served one now send you to /login. Every account starts from an invite.
Related
- What WorkCore is — the portals, and how a repair travels between them.
- Consent — the first screen a resident meets after signing in.